We know that some questions are very valid for keeping and
maintaining your home and systems in working order. Here are
a few of the top questions we receive from clients.

HomeServ Common Questions

How soon can you provide service?

We strive to provide our customers with prompt service and can usually schedule a service appointment within 24-48 hours, depending on availability.

What should I do if I’m not satisfied with the service?

Our goal is to provide exceptional service to all of our customers, but if for any reason you’re not satisfied with our work, please contact us immediately. We’ll work with you to resolve any issues and ensure your complete satisfaction.

What types of payment do you accept?

We accept a variety of payment methods, including credit cards, debit cards, and cash. We also offer financing options for larger projects.

What kind of warranties do you offer?

We offer warranties on all of our services and products, depending on the specific service or product. Our warranties typically range from 1-10 years and cover any defects or issues that may arise.

Do you offer financing?

We are proud to offer financing via Synchrony Bank.
Click here to get started with your application.

Flexible financing available through Synchrony
HVAC Questions

You should change your air filter at least every 3 months, but it’s recommended to check it monthly and change it as needed. A dirty air filter can restrict airflow and cause your HVAC system to work harder, leading to increased energy costs and potential system malfunctions.

There are a few things you can do to improve the efficiency of your HVAC system, such as regularly changing the air filter, sealing any air leaks in your home, and ensuring that your ductwork is clean and free of obstructions. Additionally, upgrading to a more energy-efficient system or installing a programmable thermostat can help reduce your energy usage and costs.

Unusual noises from your HVAC system can be a sign of a serious issue, so it’s important to address them promptly. Contact a licensed HVAC technician to inspect your system and diagnose the problem. Ignoring unusual noises can lead to costly repairs down the line.

It’s recommended to have your HVAC system serviced at least once a year, ideally before the start of each heating and cooling season. Regular maintenance can help prolong the lifespan of your system, improve its efficiency, and prevent costly breakdowns.

There are several reasons why your HVAC system may not be cooling or heating your home properly, such as dirty air filters, leaky ductwork, a malfunctioning thermostat, or low refrigerant levels. Contact a licensed HVAC technician to diagnose the issue and recommend the appropriate solution.

Plumbing Questions

A slow-draining sink is often caused by a clog in the drainpipe. You can try using a plunger or drain cleaner to remove the clog. If that doesn’t work, it may be a more serious issue and you should contact a licensed plumber.

A leaky faucet is usually caused by a worn-out washer or O-ring. You can try replacing these parts yourself or hire a licensed plumber to fix the issue. Ignoring a leaky faucet can waste a lot of water and increase your water bill.

To prevent frozen pipes during the winter, make sure to insulate any pipes that are located in unheated areas of your home, such as the attic or garage. You can also leave your faucets dripping slightly during extremely cold weather to prevent the pipes from freezing.

It’s recommended to have your water heater serviced once a year to ensure it’s operating efficiently and safely. Regular maintenance can also prolong the lifespan of your water heater.

A toilet that’s constantly running is often caused by a worn-out flapper or a faulty fill valve. You can try adjusting the fill valve or replacing the flapper yourself or hire a licensed plumber to fix the issue. Ignoring a running toilet can waste a lot of water and increase your water bill.

Electrical Questions

Flickering lights can be caused by a variety of issues, such as a loose bulb, faulty wiring, or a problem with the electrical panel. If changing the bulb doesn’t solve the issue, contact a licensed electrician to diagnose and repair the problem.

Signs that your electrical panel may need an upgrade include flickering lights, tripped breakers, or a burning smell coming from the panel. A licensed electrician can inspect your panel and determine if an upgrade is necessary.

It’s possible to replace an electrical outlet yourself, but it’s recommended to hire a licensed electrician to ensure it’s done safely and correctly. DIY electrical work can be dangerous and lead to serious injury or property damage.

You can reduce your electricity bill by implementing energy-saving practices such as turning off lights and electronics when not in use, upgrading to energy-efficient appliances, and installing a programmable thermostat. A licensed electrician can also recommend energy-saving solutions for your home, such as installing LED lighting or a smart home system.

If you experience an electrical emergency such as a power outage or electrical fire, turn off the power at the electrical panel and contact a licensed electrician immediately. Do not attempt to fix the problem yourself, as it can be dangerous and lead to serious injury or property damage.